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Training has to make a difference. So that’s why I like to work right at the heart of where it counts most. Interactions with customers is vital in winning and retaining business. Those conversations require the highest amount of skill and expertise. Sometimes a few tweaks in language can be the difference that makes the difference.
I help sales people have these high quality conversations. I don’t give out scripts but instead use facilitated discussions and exercises to help sales people understand the impact and consequences of their words on their customers.
I support managers to help them get full potential out their teams through great management practices and effective coaching techniques.
All of our workshops are relaxed, friendly affairs. Very interesting and engaging where you feel safe, valued and trusted. My ultimate aim is for you all to achieve your desired outcomes and help everyone meet their full potential.
If you're reading this then you are probably looking at using Rob's experience as a Sales Coach. Let me confirm now that you have found someone that will be all about you and your employees. No ego in sight, just the best advice and support possible. I worked with Rob for 15 years at Yell were we both learnt so much to be able to take into the wider market to help as many people as possible. He began his career at Yell in Telesales and built a very healthy track record to then naturally go into a Trainers role for many years following. His unassuming but captivating way of delivery a message has to commended and I have been present in many of his sessions over the years and always take something away from them that helped me in my role. So pleased that Rob has made a success of his own company and good luck for the future too.
Helping teams across your business achieve their full potential.
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